Support

Something not working, or a question about your plan?

Email hello@vaskuna.app and a person will read it.

Where do I get Vaskuna?

Vaskuna is on the App Store for iPhone with iOS 17 or later. Your first seven days are free, with no card and no account.

How do I install the Vaskuna beta?

Vaskuna’s public beta is open, and runs on iPhone with iOS 17 or later. Apple limits the number of places.

1. Install Apple’s TestFlight app on your iPhone.
2. Open the Vaskuna public beta invitation.
3. Accept the invitation and install Vaskuna from TestFlight.

Are TestFlight subscriptions charged?

No. You can try the purchase and restore flow, but TestFlight uses Apple’s sandbox and charges no money. Test subscriptions do not carry over to the App Store version. Real subscriptions are in the App Store version. See Apple’s TestFlight guidance.

Send beta feedback through TestFlight or email us. Apple handles TestFlight installation, feedback and diagnostics.

Common questions

Can I change my plan?

Yes. Open You and adjust the number of sessions or your weekly goal. Vaskuna rebuilds the week around the change.

A movement hurts. What do I do?

Tap This one hurts, swap it during the session. Vaskuna replaces it with a different movement of the same kind and carries on. If something hurts repeatedly, stop and speak to your doctor.

Does Vaskuna measure my blood pressure?

No, and it cannot. If you use a cuff at home you can type the two numbers in yourself, and Vaskuna will keep them and plot them for you. It does not interpret them. Take that chart to your doctor rather than reading anything into it yourself.

Do I need Apple Health?

No. It is optional. If you connect it, walks saved as workouts in Apple Health count toward your weekly total automatically. Daily steps are not converted into exercise minutes. Guided walking sessions in Vaskuna count without Apple Health or an Apple Watch.

How do I cancel?

Subscriptions are managed by Apple, not by us. Open the Settings app, tap your name, then Subscriptions, and cancel there. Cancel at least 24 hours before your renewal date.

I have a new phone. Will my history come with me?

Yes, if you set the new iPhone up from your old one, holding them side by side, or from a backup of the old one in iCloud or on a computer. Vaskuna's history is part of that backup, as it is for your other apps. If the new phone is set up as new, Vaskuna starts afresh there. Your subscription belongs to your Apple ID, so it carries over. If Vaskuna asks you to subscribe again, tap Restore purchase.

To check that your phone is being backed up, open the Settings app, tap your name, then iCloud, then iCloud Backup.

How do I delete my data?

Delete the app. Your answers, sessions and readings are kept on your phone, so removing the app removes them from it. A backup of your phone made before then still holds a copy until that backup is replaced or deleted. We hold nothing about you on a server. The record of a subscription purchase stays with Apple, and with RevenueCat under a random identifier that has no name attached.

I am not sure this is safe for me

Then it probably is not, yet. Speak to your doctor or practice nurse first. Vaskuna will still be here afterwards.